Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world’s top universities through expert-led guidance and proven, data-driven strategies. Crimson students are 7x more likely to get into the Ivy League than their peers. We were recently featured on the front page of the Wall Street Journal.

Crimson is the only college admissions consultancy that brings together:

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications

• Professors and PhD teaching fellows from leading universities to guide students through original, independent research — with pathways to selective peer-reviewed publication or conference presentation

• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards

• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation

We’re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.

The Role

We are hiring a Senior Product Designer to help us build a deeper, more accurate understanding of our core users—counselors, strategists, and student success team members.

This is not a pure UI role. We are looking for someone who can uncover how work really happens, identify where complexity creates friction, and design workflows that reduce cognitive load without oversimplifying the job. You will shape not only what we design, but how our team understands the people we are building for.

What are the main responsibilities for this role?

• Build Deep Domain Expertise: Map the day-to-day workflows of counselors, strategists, and student success managers.

• Run Continuous Discovery: Use shadowing, interviews, and prototype testing to uncover pain points and workarounds.

• Translate Reality into UX: Turn messy operational realities into clear product flows, interaction models, and information architecture.

• Design End-to-End Experiences: Solve for complex workflow tools and systems, rather than just isolated screens.

• Collaborate Strategically: Partner with Product, Engineering, and Operations to shape direction and priorities.

• Drive Empathy: Help the wider team build shared understanding through storytelling, artifacts, and reviews.

• Measure Impact: Use research and data to evaluate if design decisions are making work faster and more reliable.
  

What skills and experience are required?

• Experience: You have 5+ years in B2B SaaS, workflow software, CRMs, or complex operational products.

• Track Record: You have a history of turning research into shipped product improvements.

• Systems Thinking: You can design multi-step, exception-heavy workflows with high information density.

• Leadership: You enjoy leading discovery and influencing direction rather than just executing tickets.

• Craft: You possess strong interaction and visual design skills paired with sound product judgment.

• Communication: You can work seamlessly with PMs, engineers, and domain experts.

Bonus Points: Experience in EdTech, admissions, service design, or designing for expert (non-consumer) users.

Why work for Crimson?

• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work

• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year

• $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!

• Psychologist on staff

• Insightful fireside chats and workshops to help support our high-performing and ambitious team

• Radical Candor is a feedback approach we live by

• We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you!

Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.