Crimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology, we can transform students into the world leaders of tomorrow. Our unique tech platform connects expert-led guidance and proven data-driven strategies from 3,000 tutors and mentors with students worldwide, helping ambitious students unlock dream career pathways.

Valued at over $1B NZD and backed by top-tier investors, including Tiger Global and Ice House Ventures, we are just getting started. We were recently featured on the front page of the Wall Street Journal.

With 800+ team members across 30+ markets, Crimson is scaling rapidly. We are hiring our first People Relations Partner, reporting directly to the Chief Operating Officer (COO), to shape how complex people matters are managed across our global workforce.

This role will lead global employee relations cases, conduct investigations and advisory work, while also supporting leaders on performance management, coaching and engagement-related issues as part of day to day people decision making. There will be a strong focus on building scalable frameworks to strengthen trust, enable high-performance and growth.

This isn’t just a reactive ER role — it’s about ensuring everyone is treated fairly by designing consistent, clear, and proactive processes that help leaders act quickly and confidently. The right person combines deep employee relations expertise, exceptional judgment and a commercial mindset. You will be pragmatic, AI-enabled, and skilled in guiding leaders through ambiguous and high-stakes situations, always focusing on outcomes that benefit both the business and its people.

This is a hands-on role requiring confidence handling cases across multiple jurisdictions, ideally in the UK, New Zealand or Australia, with exposure to the USA and Asian markets a plus.

This is a fully remote role requiring some flexibility across time zones, with the option to work in person if you are based near one of our offices.

What are the main responsibilities for this role?

• Lead complex employee relations cases across multiple jurisdictions, including performance, behaviour, grievances and change related matters.

• Partner with legal counsel and senior leaders on high risk or nuanced cases to ensure fair, timely and compliant outcomes.

• Coach and support managers and employees through sensitive conversations.

• Support leaders with broader performance management, capability concerns and engagement challenges, applying a consistent and commercially sound approach.

• Build scalable, equitable employee relations frameworks, policies and playbooks.

• Identify trends and opportunities to strengthen culture, trust and performance, providing clear insights and recommendations directly to the COO.

• Leverage AI and data tools to improve case management, reporting and documentation while maintaining a human centred and compliance first approach.

What skills and experience are required?

• 4+years of experience in employee relations with a strong understanding of current best practices.

• Knowledge of employment law, regulations and principles, ideally in the UK, New Zealand or Australia, with exposure to the USA and Asian markets a plus.

• Exceptional judgment with the ability to assess risk, apply nuance and provide commercially sound recommendations.

• Confidence influencing and advising senior leaders while operating with autonomy.

• Experience supporting performance management and coaching leaders through underperformance or behavioural concerns.

• Comfort operating in ambiguity and fast paced environments.

• A tech and AI-enabled mindset with curiosity around improving support, efficiency and insights.

• Strong written and verbal communication skills, particularly in sensitive situations.

• High levels of discretion, empathy and professionalism.

Why work for Crimson?

• Rapidly growing organisation with a flexible working environment where you are empowered to structure how you work.

• Limitless development and exposure, with 33 percent of roles last year filled through internal moves or promotions.

• A 1,000 NZD individual training budget per year, aligned to our Level Up value.

• Therapist on staff.

• Fireside chats and workshops designed to support a high performing and ambitious team.

• Radical Candor as a core feedback philosophy.

• A truly global organisation operating across 30+ markets, with the option to work remotely or from one of our offices.

If you are passionate about growing in a fast paced and collaborative environment, then we’d love to hear from you!

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